Choose the plan that fits your team today; you can add WhatsApp numbers and staff accounts at any time. Every plan starts with a one-time setup, during which we create your private instance, connect your channels and build your knowledge base with you.
ThinkyEngage
Every customer conversation, in one place.
WhatsApp, Instagram and Messenger in one shared inbox, an AI assistant in Arabic and English, and human handoff when it matters. Your own private instance, set up and run by Thinky.
Plans at a glance
Three plans, billed yearly, each with a one-time setup. Prices in Qatari Riyals, excluding VAT.
Starter
For a business starting with one WhatsApp number.
QAR 5,388per year
QAR 1,500 one-time setup fee
- WhatsApp numbers
- 1
- Staff accounts
- 5
- AI replies a month
- 1,000
Opening soon. Online sign-up is not open yet. · Request a demo · Contact us
Growth
For a growing team that wants us to run the knowledge base.
QAR 7,788per year
QAR 2,500 one-time setup fee
- WhatsApp numbers
- 1
- Staff accounts
- 10
- AI replies a month
- 3,000
Opening soon. Online sign-up is not open yet. · Request a demo · Contact us
Pro
For a larger team with several brands.
QAR 12,588per year
QAR 3,500 one-time setup fee
- WhatsApp numbers
- 2
- Staff accounts
- 20
- AI replies a month
- 8,000
Opening soon. Online sign-up is not open yet. · Request a demo · Contact us
What your team gets
One inbox, one owner per conversation
Messages from every connected channel arrive in one shared inbox with the customer's history. A team member claims the conversation, replies, adds an internal note, or transfers it to a colleague, so nobody replies twice and nothing is missed.
- WhatsApp, Instagram and Messenger together
- Claim, transfer and reassign conversations
- Internal notes, labels and saved replies
- Arabic and English translation assistance
- Messenger
One shared inboxClaimed by one team memberIllustration An assistant that answers, and knows when to hand over
The AI assistant answers routine questions in Arabic or English from your own knowledge articles and saved replies. It hands the conversation to a person when the customer asks for one, when it cannot answer reliably, or when the exchange needs staff attention. Any channel can run without AI, and you can switch it off at any time.
- Answers from your own knowledge base and documents
- Human handoff when it matters
- Business hours, including Ramadan and Eid
- AI replies included in every plan; extra replies metered
- A customer writesWhatsApp, Instagram or Messenger
- The assistant answersArabic or English, from your own knowledge
- Your team takes overWhen asked, when unsure, when it matters
Illustration Visibility for the people who run the business
A dashboard shows new conversations, response times and how much the assistant deflects, over today, seven days, thirty days or any range. Alerts flag a channel that needs reconnecting, failed sends or AI outages. Roles and permissions decide who sees which brand or channel, and data exports are yours.
- Bot-deflection and response-time reporting
- System alerts for channels, sends and AI
- Roles, permissions and brand visibility
- Data exports and a dedicated instance per business
- New conversations
- First reply time
- Bot deflection
- Channel needs reconnecting
Illustration
Built for businesses that talk to their customers
Appointments, enquiries, orders and follow-ups, in the channels your customers already use.
- Clinics and healthcare
- Salons and beauty
- Real estate
- Automotive
- Education
- Retail and e-commerce
- Restaurants and hospitality
- Service businesses
The same product in every sector: the knowledge base, the channels and the team are yours.
How it works
Choose a plan
Monthly limits for staff accounts, WhatsApp numbers and AI replies are shown on each plan.
We set up your workspace
Your private instance is created, your channels are connected, and we build your knowledge base with you.
Train your team, go live
Training sessions, a quiet period with the assistant working alongside your staff, then a review together after the first month.
Plans and pricing
Every plan includes WhatsApp, Instagram and Messenger in one inbox, on your own dedicated instance. Prices are in Qatari Riyals and exclude VAT.
Starter
For a business starting with one WhatsApp number.
- QAR 5,388per year
- QAR 1,500 one-time setup fee
- 1 WhatsApp number
- 5 staff accounts
- 1,000 AI replies a month
- Instagram and Messenger included
- You manage the knowledge base
Opening soon. Online sign-up is not open yet. · Request a demo · Contact us
Growth
For a growing team that wants us to run the knowledge base.
- QAR 7,788per year
- QAR 2,500 one-time setup fee
- 1 WhatsApp number
- 10 staff accounts
- 3,000 AI replies a month
- Instagram and Messenger included
- We manage the knowledge base
- Monthly review
Opening soon. Online sign-up is not open yet. · Request a demo · Contact us
Pro
For a larger team with several brands.
- QAR 12,588per year
- QAR 3,500 one-time setup fee
- 2 WhatsApp numbers
- 20 staff accounts
- 8,000 AI replies a month
- Instagram and Messenger included
- We manage the knowledge base
- Monthly review
- Priority support
- Multi-brand
Opening soon. Online sign-up is not open yet. · Request a demo · Contact us
Custom
Need something different? Contact us.
Compare the plans
| Starter | Growth | Pro | |
|---|---|---|---|
| Yearly price | QAR 5,388 | QAR 7,788 | QAR 12,588 |
| One-time setup | QAR 1,500 | QAR 2,500 | QAR 3,500 |
| What you get | |||
| WhatsApp numbers | 1 | 1 | 2 |
| Staff accounts | 5 | 10 | 20 |
| AI replies included each month | 1,000 | 3,000 | 8,000 |
| Included in every plan | |||
| Dedicated instance | ✓ | ✓ | ✓ |
| Instagram and Messenger | ✓ | ✓ | ✓ |
| Arabic and English AI | ✓ | ✓ | ✓ |
| Human handoff | ✓ | ✓ | ✓ |
| Shared inbox | ✓ | ✓ | ✓ |
| Knowledge base and document uploads | ✓ | ✓ | ✓ |
| Saved replies | ✓ | ✓ | ✓ |
| Business hours | ✓ | ✓ | ✓ |
| Roles and permissions | ✓ | ✓ | ✓ |
| Conversation assignment | ✓ | ✓ | ✓ |
| Internal notes | ✓ | ✓ | ✓ |
| Dashboard | ✓ | ✓ | ✓ |
| Bot-deflection and response-time reporting | ✓ | ✓ | ✓ |
| System alerts | ✓ | ✓ | ✓ |
| WhatsApp templates | ✓ | ✓ | ✓ |
| Meta quality and tier monitoring | ✓ | ✓ | ✓ |
| Ad-promotion awareness | ✓ | ✓ | ✓ |
| Data exports | ✓ | ✓ | ✓ |
| Service | |||
| Knowledge base management | Client | Thinky | Thinky |
| AI knowledge optimisation | Initial | Ongoing | Ongoing |
| Template setup | Initial | Ongoing | Ongoing |
| Monthly review | — | ✓ | ✓ |
| Training sessions | 1 | 2 | 2 + refreshers |
| Multi-brand | — | Limited | ✓ |
| Custom integrations | Quoted | Quoted | Quoted |
StarterYearly price: QAR 5,388 · One-time setup: QAR 1,500
What you get
- WhatsApp numbers
- 1
- Staff accounts
- 5
- AI replies included each month
- 1,000
Included in every plan
- Dedicated instance
- ✓
- Instagram and Messenger
- ✓
- Arabic and English AI
- ✓
- Human handoff
- ✓
- Shared inbox
- ✓
- Knowledge base and document uploads
- ✓
- Saved replies
- ✓
- Business hours
- ✓
- Roles and permissions
- ✓
- Conversation assignment
- ✓
- Internal notes
- ✓
- Dashboard
- ✓
- Bot-deflection and response-time reporting
- ✓
- System alerts
- ✓
- WhatsApp templates
- ✓
- Meta quality and tier monitoring
- ✓
- Ad-promotion awareness
- ✓
- Data exports
- ✓
Service
- Knowledge base management
- Client
- AI knowledge optimisation
- Initial
- Template setup
- Initial
- Monthly review
- —
- Training sessions
- 1
- Multi-brand
- —
- Custom integrations
- Quoted
GrowthYearly price: QAR 7,788 · One-time setup: QAR 2,500
What you get
- WhatsApp numbers
- 1
- Staff accounts
- 10
- AI replies included each month
- 3,000
Included in every plan
- Dedicated instance
- ✓
- Instagram and Messenger
- ✓
- Arabic and English AI
- ✓
- Human handoff
- ✓
- Shared inbox
- ✓
- Knowledge base and document uploads
- ✓
- Saved replies
- ✓
- Business hours
- ✓
- Roles and permissions
- ✓
- Conversation assignment
- ✓
- Internal notes
- ✓
- Dashboard
- ✓
- Bot-deflection and response-time reporting
- ✓
- System alerts
- ✓
- WhatsApp templates
- ✓
- Meta quality and tier monitoring
- ✓
- Ad-promotion awareness
- ✓
- Data exports
- ✓
Service
- Knowledge base management
- Thinky
- AI knowledge optimisation
- Ongoing
- Template setup
- Ongoing
- Monthly review
- ✓
- Training sessions
- 2
- Multi-brand
- Limited
- Custom integrations
- Quoted
ProYearly price: QAR 12,588 · One-time setup: QAR 3,500
What you get
- WhatsApp numbers
- 2
- Staff accounts
- 20
- AI replies included each month
- 8,000
Included in every plan
- Dedicated instance
- ✓
- Instagram and Messenger
- ✓
- Arabic and English AI
- ✓
- Human handoff
- ✓
- Shared inbox
- ✓
- Knowledge base and document uploads
- ✓
- Saved replies
- ✓
- Business hours
- ✓
- Roles and permissions
- ✓
- Conversation assignment
- ✓
- Internal notes
- ✓
- Dashboard
- ✓
- Bot-deflection and response-time reporting
- ✓
- System alerts
- ✓
- WhatsApp templates
- ✓
- Meta quality and tier monitoring
- ✓
- Ad-promotion awareness
- ✓
- Data exports
- ✓
Service
- Knowledge base management
- Thinky
- AI knowledge optimisation
- Ongoing
- Template setup
- Ongoing
- Monthly review
- ✓
- Training sessions
- 2 + refreshers
- Multi-brand
- ✓
- Custom integrations
- Quoted
Add-ons
- Extra WhatsApp numberQAR 1,800 per year
- Extra userQAR 540 per year
- WhatsApp Marketing Campaigns (Broadcast)WhatsApp campaigns for your Engage plan: approved templates to the customers you choose, with opt-outs handled and a delivery report.QAR 350 per month
- Extra AI repliesAI replies beyond your plan's monthly allowance, metered.QAR 70 per 1,000