Terms of Service

Effective Date: 03 August 2026

1. Introduction

Welcome to Thinky Trading and Marketing W.L.L. ("Thinky Creates", "Thinky", "we", "our", or "us").

These Terms of Service ("Terms") govern your access to and use of our website, services, products, content, communications, and any other services provided by Thinky Creates.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

2. About Thinky Creates

Thinky Trading and Marketing W.L.L. is a creative agency incorporated in the State of Qatar.

Our services may include, but are not limited to:

• Branding

• Marketing Strategy

• Advertising

• Social Media Management

• Creative Production

• Photography & Videography

• Graphic Design

• Website Design & Development

• Business Consulting

• AI-assisted business solutions

• Workflow & Business Process Automation

• Other creative, marketing, and business services introduced from time to time.

3. Eligibility

By using our website or services, you confirm that:

• You have the legal capacity to enter into binding agreements.

• Any information you provide is accurate and complete.

• You will use our services only for lawful purposes.

• You will comply with all applicable laws and regulations.

4. Services

Thinky Creates provides professional creative, marketing, consulting and business services.

The scope, pricing, deliverables, timelines, revisions, ownership and payment terms for each project shall be governed by the applicable quotation, proposal, agreement or contract entered into between Thinky Creates and the client.

Unless otherwise agreed in writing, no proposal or quotation shall be considered binding until accepted by both parties.

5. Client Responsibilities

Clients agree to:

• Provide accurate information.

• Supply all required materials and approvals in a timely manner.

• Ensure they have the necessary rights to any content provided to Thinky Creates.

• Cooperate throughout the project.

• Review and approve deliverables within reasonable timeframes.

Project delays resulting from delayed approvals or missing information may affect agreed delivery dates.

6. Intellectual Property

Unless otherwise agreed in writing:

Clients retain ownership of any materials they provide to Thinky Creates.

Thinky Creates retains ownership of its:

• Methodologies

• Processes

• Internal documentation

• Templates

• Workflows

• Creative processes

• Automation systems

• Internal tools

• Proprietary materials

Ownership of final project deliverables shall be governed by the applicable client agreement.

7. Artificial Intelligence Services

Thinky Creates may use Artificial Intelligence technologies to assist in providing certain services.

AI may be used for:

• Customer communications

• Lead qualification

• Workflow automation

• Content assistance

• Internal operational support

• Business recommendations

• Administrative efficiency

Where appropriate, AI-assisted outputs may be reviewed by authorised team members before implementation.

Clients remain responsible for reviewing and approving business decisions before relying on AI-assisted outputs.

8. Confidentiality

Thinky Creates will treat confidential client information with appropriate care.

Likewise, clients agree not to disclose confidential information relating to Thinky Creates, its methodologies, pricing, internal processes or proprietary materials without written permission.

This obligation survives the completion or termination of services.

9. Third-Party Services

Our services may rely on third-party providers including providers of:

• Cloud hosting

• AI services

• CRM systems

• Messaging services

• Social media platforms

• Advertising platforms

• Payment providers

• Analytics providers

• Productivity tools

Thinky Creates is not responsible for interruptions, changes, restrictions or outages caused by third-party providers beyond our reasonable control.

10. Payments

Payment terms shall be governed by the applicable client agreement.

Failure to make payments when due may result in:

• Suspension of services

• Delay of project delivery

• Suspension of support

• Termination of the engagement where appropriate

11. Acceptable Use

You agree not to:

• Use our services for unlawful purposes.

• Attempt to gain unauthorised access to our systems.

• Distribute malicious software.

• Interfere with our website or services.

• Infringe intellectual property rights.

• Use our services in a manner that could harm Thinky Creates or third parties.

12. Disclaimers

While Thinky Creates strives to deliver high-quality services, we make no guarantee that our services will achieve any specific commercial, financial or marketing outcome.

Without limitation, we do not guarantee:

• Sales or revenue

• Lead generation

• Advertising performance

• Search engine rankings

• Social media growth

• Conversion rates

• Return on investment

• Business growth

Marketing, advertising, branding, AI-assisted services and business consulting involve numerous factors outside our reasonable control.

Any recommendations, insights, forecasts or AI-assisted outputs provided by Thinky Creates are intended to support business decision-making and should not be considered legal, financial, tax, investment or other regulated professional advice.

Clients remain responsible for reviewing and approving important business decisions before implementation.

13. Website Availability

We aim to maintain continuous availability of our website and services.

However, we do not guarantee uninterrupted operation and may suspend, modify or discontinue features for maintenance, upgrades, security or operational reasons without prior notice where reasonably necessary.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Thinky Trading and Marketing W.L.L. shall not be liable for any indirect, incidental, consequential, special, exemplary or punitive damages arising out of or relating to the use of our website, services or materials.

Our total liability arising from any claim shall not exceed the amount paid by the client for the specific services giving rise to the claim, unless otherwise required by applicable law.

Nothing in these Terms excludes liability that cannot legally be excluded under the laws of the State of Qatar.

15. Indemnification

You agree to indemnify and hold harmless Thinky Trading and Marketing W.L.L., its directors, employees and representatives from any claims, losses, liabilities, damages or expenses arising from:

• Your breach of these Terms;

• Materials supplied by you;

• Your misuse of our services;

• Your infringement of the rights of any third party.

16. Privacy

Your use of our website and services is also governed by our Privacy Policy and Cookie Policy.

17. Suspension and Termination

We reserve the right to suspend or terminate access to our services where:

• These Terms are materially breached;

• Fraudulent or unlawful activity is suspected;

• Payments remain outstanding without agreed arrangements;

• Continuing the engagement would expose Thinky Creates to unreasonable legal, financial or operational risk.

Termination does not affect any rights or obligations that accrued prior to termination.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Qatar.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of the State of Qatar unless otherwise agreed in writing.

19. Changes to these Terms

Thinky Creates may update these Terms from time to time.

The latest version will always be published on our website together with the updated Effective Date.

Continued use of our website or services after changes become effective constitutes acceptance of the revised Terms.

20. Contact Us

If you have any questions regarding these Terms of Service, please contact:

Thinky Trading and Marketing W.L.L.

Email: create@thinkycreates.com

Website: https://thinkycreates.com